Privacy Policy (POPIA)

Organisation

Shalan Properties (Pty) Ltd

Registration number

2019/181248/07

VAT registration number

4120306818

Physical address

9 Tesla Crescent, Sunninghill, Sandton, 2157

Email address

shaun@shalanprop.co.za

Website

www.shalanprop.co.za

2.1. Welcome to the Website set out in item 1.6 of the Schedule (“Website”), owned and operated by the Organisation set out in item 1.1 of the Schedule (“Organisation”). The Organisation is committed to protecting the privacy of the user of the Website. The Organisation values the trust of its subscribers and all others who work with it, and recognises that maintaining your trust requires transparency and accountability in how the Organisation handles your Personal Information. This privacy policy (“Policy”) is incorporated into and is subject to the Organisation’s standard terms and conditions and the general terms relating to use of the Website.

2.2. In performing the Organisation’s services in the ordinary course of business, the Organisation may collect, use and disclose Personal Information. Anyone from whom the Organisation collects such information can expect that it will be appropriately and lawfully protected and that any use of or other dealing with this information is subject to consent, where this is required by law.

2.3. This Policy sets out how the Organisation collects, uses, discloses and safeguards the Personal Information it processes in the course of its business.

3.1. In this Policy, in addition to the other terms defined in the body of the Policy, the Organisation makes use of the following terms:

3.1.1. “Personal Information” means all information which may be considered personal in nature or information about an identifiable natural and/or existing juristic person (where applicable) in terms of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”), the Consumer Protection Act 68 of 2008 (“CPA”) and the Protection of Personal Information Act 4 of 2013 (“POPIA”).

3.1.2. “User, you, your or yourself” refers to any person who makes use of the Website for any purpose whatsoever, whether or not such use is free of charge or paid for.

3.2. Unless the contrary is specified, terms used in the Policy which are specifically defined in POPIA are given the meanings ascribed to them in POPIA.

The Organisation may collect Personal Information in conducting its ordinary business operations, including through the use of its Website. In processing such Personal Information, the Organisation at all times ensures that it complies with POPIA and that Personal Information is used for legitimate business purposes.

The Organisation does not, except where otherwise permitted by law, collect, use or disclose your Personal Information without your consent.

6.1. The Organisation operates its Website and conducts its business in accordance with South African legislation. The Organisation considers it imperative to protect the privacy interests of data subjects.

6.2. If the Organisation sends Personal Information outside South Africa, including where information is hosted offshore, it will take all reasonable steps to comply with all applicable laws, including POPIA.

All Personal Information retained on the Organisation’s database, including information obtained through use of the Website, is retained in accordance with applicable South African laws and regulations, including POPIA.

8.1. You have rights in relation to your Personal Information.

8.2. You may contact the Organisation at any time to ask it to: confirm that it holds your Personal Information at no charge; provide access to records containing your Personal Information or a description of Personal Information held about you, subject to any prescribed fee; and/or confirm the identity or categories of third parties who have had, or currently have, access to your Personal Information, also subject to any prescribed fee.

8.3. The Organisation’s contact information is set out in item 1 of the Schedule.

8.4. When you make a request regarding your Personal Information, the Organisation will take reasonable steps to confirm your identity.

8.5. There may be circumstances in which access cannot be granted, including where access would interfere with the privacy of others or result in a breach of confidentiality. Reasons will be provided if access is refused.

8.6. If Personal Information held about you is inaccurate, irrelevant, outdated, incomplete or misleading, you may ask the Organisation to correct it. If Personal Information is excessive, unlawfully obtained or retained for longer than necessary, you may ask the Organisation to destroy or delete it, subject to any lawful reason requiring continued retention.

8.7. Withdrawal of consent may affect the quality and level of service the Organisation can provide to you.

9.1. The Organisation has adopted a security model designed to protect Personal Information in accordance with generally accepted information security practices and procedures. Measures include firewall technology, password controls, encryption processes, antivirus software and appropriate physical security measures.

9.2. The Organisation takes reasonable measures to identify foreseeable internal and external risks, establish and maintain appropriate safeguards, verify that those safeguards are effectively implemented, and update safeguards in response to new risks or deficiencies.

10.1. The Website uses cookies in a limited way.

10.2. Cookies are small files containing information that a website uses to track a visit by a user. The Organisation uses session cookies to understand how the Website is used and to improve Website performance, particularly search pages. Session cookies are intended not to remain on your computer at the end of your visit and are not used to obtain personally identifiable details.

11.1. The Website may contain links to third-party websites. Those websites have their own terms of use and privacy policies and the Organisation does not accept responsibility or liability for them. Where permitted by law, the Organisation may use contact details of clients or users who have purchased products or services to provide details of similar products or services that may be of interest.

11.2. Marketing communications will include a free method to opt out of future communications. Marketing messages will only be sent where required consent or other lawful grounds exist.

11.3. The Organisation is not responsible for representations, information, warranties or content on third-party websites and does not control their privacy policies. Users should review third-party privacy policies before providing Personal Information.

The Organisation reserves the right to update, modify or amend this Policy from time to time. Users should review the Policy whenever they visit the Website. An amended version supersedes previous versions.

Questions, concerns or complaints relating to this Policy or the Organisation’s treatment of Personal Information should be directed to shaun@shalanprop.co.za.